Quality Control
Make sure the rules are followed and errors are eliminated.
Workflows and manual processes automation offers, in addition to increased efficiency, better productivity for the quality of services provided to customers.
The technology complements the expertise of the travel consultant, increases the visibility of his work, and contributes to its quality.
When a travel consultant can effectively handle several requests at the same time, he generates higher revenue for the agency. And the agency saves significant resources and improves its profitability.
Remove errors from your PNRs.
The quality control function constantly monitors the bookings and validates their compliance with the established requirements. This is because, over the entire life of a booking, there may be changes, which creates vulnerabilities and can lead to additional costs.
You can be notified when something goes wrong or when the policy is not followed, without the need for manual handle of the booking. This frees up more time for value-added activities.
Keep things simple.
A wide range of parameters will ensure that you will be able to configure even the most demanding and meticulous requirements, and the notification can be sent directly by e-mail, GDS queue, or an XML message directly in the CRM system.
Resolve some of the discrepancies automatically with a comprehensive list of actions. The less manual involvement, the less we manage to reduce the risk of errors, offering high-performance operational continuity.
Why automate quality control?
Automatically check the details entered.
You make sure that the reports are generated correctly and completely.
Reduce the risk of receiving penalties and ADMs.
Don't miss the opportunities to collect airline commissions.
Direct sales to your favorite airlines.