Customer notifications
Use the flexibility of the HTML standard and customize messages with specific information.
Whether we are talking about frequent schedule changes, security situations, health warnings, or simply information about the destination, all must reach the traveler in a clear and fast way. Regardless of the subject in questions, the travel consultant needs a reliable tool to convey relevant information to customers at the right time.
Take full advantage of the flexibility of the HTML standard and customize messages with customer-specific information from a long list of variables derived from their reservation. If you operate in several markets, take advantage of the multilingual mode and provide information to customers in their native language.
In a world where customer loyalty is difficult to obtain and maintain, provide them with extra services and create a long-term relationship with them. You have the information, don't let the chance get wasted instead!
Why automate customer communication?
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Send notifications before, during, and after the trip with useful information.
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Enter variables in PNR to customize notifications.
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Set advanced conditions for selecting necessary passengers and messages.
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Use predefined HTML templates in the agency's communication standard.
Do you want to make traveler communication a competitive advantage?
At a first glance, managing customer communication seems like a simple activity. When the travel agency wants to follow the same quality standard in communication about trips, regardless of the channel used, things get complicated.
The customer notification module allows you to send informative notifications to customers before, during, and after the trip, based on the criteria set in the reservation. Whether it is a specific destination, an airline, a period of time, or informative notes, you can be sure that the right customer will be informed at the right time.
Workflows and manual processes automation offers, in addition to increased efficiency, better productivity for the quality of services provided to customers.
The technology complements the expertise of the travel consultant, increases the visibility of his work, and contributes to its quality.
When a travel consultant can effectively handle several requests at the same time, he generates higher revenue for the agency. And the agency saves significant resources and improves its profitability.